Shipping policy

### Shipping Policy – ZentroCart

Last Updated: September 25, 2026

At ZentroCart, we aim to provide a smooth and convenient shopping experience. We work to ensure that your orders are processed and delivered safely and on time.

### 1\. Shipping and Delivery Time

* Estimated Delivery Time: Within 7 days of order confirmation.

* Delivery times may vary depending on your location, supplier availability, and courier service.

* Delays may occur due to weather conditions, holidays, or other unexpected circumstances.

### 2\. Order Processing

* Orders are processed after successful payment confirmation or order verification for Cash on Delivery (COD).

* Processing times may vary depending on product availability.

* Once your order is shipped, you may receive a shipping confirmation and tracking details, where available.

### 3\. Shipping Charges

* Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

* Any free shipping offers will be subject to the conditions mentioned in the offer.

### 4\. Order Tracking

If tracking is available for your order, we will share the tracking details to help you follow your shipment.

For assistance with your order, contact us at zentrocart3@gmail.com.

### 5\. Delayed or Missing Orders

If your order has not arrived within 7 days, please contact us with your order number. We will help you check the delivery status and provide further assistance.

### 6\. Incorrect or Damaged Deliveries

If you receive a damaged, defective, or incorrect product, please contact us within 5 days of delivery at zentrocart3@gmail.com with your order number and photos of the issue.

We will review your request and provide an appropriate resolution.

### 7\. Contact Information

Store Name: ZentroCart

Email: zentrocart3@gmail.com

Thank you for shopping with ZentroCart!

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